Fees & FAQs

Clear information, so there are no surprises

Everything you need to know about pricing and what to expect before your first session.

Initial Consultation

15 minutes

Free

Single Counselling Session

50 minutes

$105

Three Session Plan

50 minutes per session

$295

Fees and Rebates

What about Medicare and private health rebates?

Mind Time sessions are paid directly by the client, similar to many other allied health services. Mine Time Counselling sessions are not currently eligible for a Medicare rebate.

Some mental health services provided by eligible psychologists and other Medicare-recognised practitioners may attract a Medicare rebate. When comparing options, it can be helpful to consider the final out-of-pocket cost, which may sometimes be similar to the cost of a private counselling session after a Medicare rebate.

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Frequently asked questions

Good to know before your first session

What is the difference between counselling and psychology?

Counsellors and psychologists both support mental health and wellbeing, but the type of support they provide can differ.

Counselling often focuses on emotional wellbeing, relationships, life changes, stress and navigating challenging experiences. Psychology can also include psychological assessment, diagnosis and treatment of mental health conditions.

You don't need a diagnosis or Mental Health Treatment Plan to access counselling at Mind Time. Counselling can also complement psychological or other health care when additional support is helpful.

What qualifications do Mind Time counsellors have?

At Mind Time, all our counsellors hold a Master of Counselling and are registered with the Australian Counselling Association (ACA).

Our practitioners have completed extensive supervised practical training as part of their counselling qualifications and continue to meet professional requirements through regular supervision and ongoing professional development.

We believe that choosing a counsellor should include knowing about their qualifications, professional registration and commitment to ongoing learning.

Do I need a referral to book?

No referral is needed to see a counsellor at Mind Time. You're welcome to book directly, whether for yourself, your child, or as a family.

What age groups do you work with?

We work with children, adolescents, and adults. Session style and length are adapted to age and need — younger children are often supported through play-based and creative approaches alongside conversation.

What's the difference between in-person and telehealth?

In-person sessions are available across the South West of WA. Telehealth sessions are conducted via a secure video call and are available to clients anywhere in Australia — many clients find telehealth just as effective, with the added flexibility of not needing to travel.

How do I book, cancel, or reschedule a session?

Bookings, cancellations, and rescheduling are all managed through our online booking system. You'll receive confirmation and reminder details by email once your appointment is booked. Please provide at least 24 hours' notice for cancellations where possible.

Is what I share confidential?

Yes. Everything discussed in session is kept confidential in line with the ACA Code of Ethics and Practice, with the standard exceptions required by law — such as a risk of serious harm to yourself or others, or where disclosure is legally required.

What if I need urgent support?

Mind Time is not a crisis service. If you or someone you know is in immediate danger, please call 000. For urgent mental health support, you can contact Lifeline on 13 11 14, the Suicide Call Back Service on 1300 659 467, or Kids Helpline on 1800 55 1800 (for young people).

Still have questions?

Get in touch — we're happy to help before you book